Follow the directions below to change the email address associated with your myJacksonCounty profile:
Note: If you sign in using the social sign on options (Facebook, Google, Apple) you will not be able to change your email with these steps. Contact email@example.com for more assistance.
1. Visit myJacksonCounty:, log in to your account and then click on the profile icon in the upper righthand corner of the screen.
2. Click on the Edit button next to the "Email Address" section.
3. Enter your new email address, confirm the email address and then click Save.
Your email address is successfully changed! You will receive an email notification confirming the change.
Note: If you receive a failure notification, there may be an account already associated with the email address. In this case, contact firstname.lastname@example.org for more assistance.