Help Center

New to myJacksonCounty? We’ll help you quickly pay property taxes, schedule payments, find receipts, and more.

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  • Reset or Change my Password on myJacksonCounty plus-icon minus-icon

    Reset your password If you have forgotten your myJacksonCounty password or are locked out of your account, click this link to get it reset. A password reset link will be sent to the email address associated with your account.    Change your passwo...
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  • Create a Profile on myJacksonCounty plus-icon minus-icon

    Follow the steps below to create myJacksonCounty profile:   1. Visit myJacksonCounty or download the mobile app for iOS or Android and click the blue  Continue to PayIt Login button     2. Click Create an Account 3. You can create an acc...
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  • Change my Email Address on myJacksonCounty plus-icon minus-icon

    You can use the steps listed below to change the email address on your account:   1. Log In to your myJacksonCounty Profile   2. Select the profile icon in the upper right corner     3. Click on the Edit button next to the "Email Address" sectio...
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  • Social Sign-on Options on myJacksonCounty plus-icon minus-icon

    Social sign-on, otherwise known as authentication, is a form of single sign-on using existing information from other accounts you have. This prevents myJacksonCounty users from having to worry about remembering another email and password combinati...
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  • Which sign-on method is the most secure for myJacksonCounty? plus-icon minus-icon

    All sign-on methods for myJacksonCounty are equally secured. The different social sign on options including Apple, Facebook, and Google are provided for your convenience. No matter how you choose to sign on to the website, your personal informatio...
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  • Why should I sign up instead of continuing as a guest? plus-icon minus-icon

    By signing up and creating a profile, myJacksonCounty can pre-populate form fields, expedite the payment process on your next visit and store all paid receipts when paying online through the platform. In addition, paying your property tax with a m...
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